Conference Program

Relationship-Based Care (RBC) places human connection at the center of quality support. This session explores how personalized music—created through the Songs of Love Foundation—can strengthen relationships, enhance communication, and honor each person’s unique story. Participants will learn how personalized songs provide insights to an individual’s identity, preferences, and history, helping care partners connect more quickly and meaningfully with people living with dementia, or intellectual or developmental disabilities. The session highlights practical ways to integrate personalized music into admissions, daily routines, and team communication to create comfort, spark engagement, and support emotional well-being. By weaving personalized songs into relationship-based care, teams build trust, deepen collaboration, and help individuals feel truly known and valued from the very first day.