Welcome back to your MALA Learner Dashboard. You will find the courses you’re enrolled in, your progress in each course and a continue study button. You may return to your course where you left off by selecting the course and then selecting the course start button on the next screen.
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[uo_courses enrolled_only=”yes” price=”no” category=”management-basics”]
Supervisor Training Courses Available:
Supervisor Training Management Basics
Newly hired supervisors, newly promoted individuals, current supervisors, and persons on track for career advancement benefit from professional development that follows a structured path. First-Line Supervisors often have little management experience. As a result, they tend to emulate their last supervisor or utilize other life experiences that may not align well with the requirements of supervising staff in an Assisted Living or other Community-Based setting. This course intends to provide a practical guide to managing staff, beginning with outlining the areas where supervisory training is needed. A properly trained First-Line Supervisor can improve care outcomes and lower expenses by decreasing staff turnover.
Supervisor Training
Communication Skills
First-Line Supervisors need to communicate with stakeholders regularly. Supervisors are consistently gathering and sharing information. The benefits of communicating effectively will be examined. A framework of proactive communication strategies will be reviewed to manage efficient and effective communications with key stakeholders. First-line supervisors will develop the confidence to manage challenging communications as well as the skills to convey information to their supervisor. Good communication is the key to being a successful First-Line Supervisor.